Terms of Service

1. Acceptance of Terms

By accessing or using VentureCopilot's website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Services

VentureCopilot provides executive support staffing services, connecting founders and business leaders with vetted Executive Assistants from the MENA region. Our services include talent sourcing, candidate matching, onboarding support, and ongoing quality management throughout the engagement.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information in all forms and communications
• Treat all VentureCopilot staff, representatives, and placed Copilots with professionalism and respect
• Not directly engage, solicit, or hire any Copilot introduced through VentureCopilot outside of VentureCopilot's platform without prior written agreement
• Comply with all applicable laws and regulations in your use of our services

4. Payment Terms

Pricing for our services is as listed on our pricing page and in any service agreement you enter into with us. Payments are due monthly in advance. All fees are non-refundable unless otherwise explicitly stated in your service agreement. VentureCopilot reserves the right to suspend services in the event of non-payment.

5. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of VentureCopilot and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our prior written permission.

6. Confidentiality

Both parties agree to keep confidential any non-public business information shared during the course of the engagement. This includes, but is not limited to, pricing, operational details, candidate profiles, and internal processes. This obligation survives the termination of our business relationship.

7. Termination

Either party may terminate a service engagement with 30 days' written notice. You remain responsible for payment of all fees accrued through the effective termination date. VentureCopilot reserves the right to terminate services immediately if you breach these Terms of Service.

8. Limitation of Liability

VentureCopilot provides staffing and matching services and is not liable for the actions or performance of placed Copilots beyond what is explicitly covered in your service agreement. To the maximum extent permitted by law, VentureCopilot shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability to you for any claims arising from your use of our services shall not exceed the total fees paid to VentureCopilot in the three months preceding the claim.

9. Dispute Resolution

In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If negotiation does not resolve the dispute within 30 days, both parties agree to resolve the matter through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in the State of Delaware. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

11. Modifications to Terms

VentureCopilot reserves the right to update these Terms of Service at any time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.

12. Contact

For questions about these Terms of Service, please contact us at legal@venturecopilot.co.