Privacy Policy

1. Information We Collect

We collect information you provide directly when you fill out our inquiry form or contact us, including:

• Name, email address, company name, and job title
• Details about your operational needs and team size
• Any other information you choose to share with us

We also collect usage data automatically when you visit our website, such as your IP address, browser type, pages visited, and time spent on each page, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and evaluate your fit for our services
• Match you with the right Executive Assistant from our talent pool
• Manage and improve our placement and onboarding process
• Analyze website performance and improve user experience
• Send relevant updates or follow-ups, with your consent
• Comply with legal obligations

3. Third-Party Services

We use the following third-party tools that may process your data on our behalf:

• Typeform: used to collect inquiry form submissions. Typeform's privacy policy applies to data submitted through their platform.
• Google Analytics: used to analyze website traffic and usage patterns. Google may process anonymized data about your visit.
• Vercel Analytics: used to analyze website traffic and performance. Vercel may process anonymized data about your visit.
• HubSpot: used as our CRM to manage leads and client communications. Data you submit may be stored in HubSpot.
• Cal.com: used to schedule consultation calls. Information you provide when booking a call is processed by Cal.com.
• Wistia: used to host and play video content on our site. Wistia may collect anonymized data about your viewing activity.
• WhatsApp: if you choose to message us via our WhatsApp widget, that conversation is handled through WhatsApp/Meta's platform.
• Notion & Fireflies: used internally for team operations and meeting notes. These tools do not interact directly with website visitors.

Each of these providers has their own privacy policy governing their data practices. We encourage you to review them if you have concerns.

4. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• With trusted service providers who help us operate our business (e.g., the third-party tools listed above)
• With Executive Assistant candidates as part of the placement process, to the extent necessary for matching
• If required by law, court order, or to protect the rights, property, or safety of VentureCopilot or others

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining an active business relationship with you. If you request deletion of your data, or if there is no longer a legitimate business reason to retain it, we will delete or anonymize your information within a reasonable timeframe.

6. Cookies

Our website uses cookies to enable core functionality and collect analytics data. Cookies are small text files stored on your device. You can disable cookies through your browser settings at any time; however, some parts of the site may not function properly as a result.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us at the email address below. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at privacy@venturecopilot.co.